swimming pool repair
New England Dive provides residential and commercial pool repair service. We fix leaks in liner, gunite, and cement swimming pools.
Having decades of pool patching experience under our belt we’ve truly seen, and patched it all. When it comes to leaks in pools, we at New England Dive are here to help you save money on water and chemicals.
If you are adding water to your pool on a regular basis, then you most likely have a crack in your pool, or a tear in your liner. Our Services consist of in-water pool repair service and/or electronic leak detection. This dual inspection capability enables us to specialize in finding even the sneakiest of leaks. During every service call the, the diver dispatched will complete a full inspection on every inch of your pool. Any leaks found are fixed right on the spot.
* Distance charges apply for all accounts outside a 20 mile radius from our store front location in Wallingford, CT *: (20-39 miles away +$50) (40-59 miles away +$100) (60-79 miles +$150) (80+miles call for quote)
**Out of season charges apply to service calls completed outside of our standard service season happening between Memorial Day and Labor Day.**
Level 1 Service: Initial inspection and common entry level repairs.
($200 Above Ground Residential) ($265 In-ground Residential) ($375 +$100/hour Commercial Pools)
START HERE- The most common service we provide is a level 1 service. This includes up to 1 hour of inspection, up to 12 patches, or 12 inches of repair. Most service calls fall within this category and only need 1 visit for our professionals to locate and complete a repair. The water level is marked by the diver at the time of service, and checked by the homeowener within the following 24-48 hours to ensure the leak has stopped. If the home owner finds the pool is still leaking, contact must be made within 7 days of the origninal service to be considered under the same repair.
If the pool is found to still be leaking during a re-check, further investigation will take place into why the pool is still leaking. This process may include 1 or more of the following: Troubleshooting using a dye test, administering an evaporation test, or completing a second in-water inspection. If the service provider missed a leak upon the first inspection there will be no extra charges added to the service call. If results are inconclusive, a level 2 service call will be required.
Level 2 Service: Secondary inspection and/or electronic inspection and intermediate level repairs.
A level 2 recheck is completed as a separate service and a fee is charged on top of a level 1 service. At this time the service crews will be attempting to identify your leak and finding you a solution using advanced inspection processes and/or electronic equipment. This fee includes up to 1 hour of advanced inspection.
Level 3 service: Hourly Inspection.
Pools that require extensive hours of inspection and/or meeting pool crews to complete a service call will be charged $100/hour on top of other accumulated charges.
Other fees that some pools may occur include but are not limited too. Materials charges, Underwater Drill Charges, and Cover removal and replacement.
Appointments can usually be scheduled within 24-72 hours of request. There is no need to be home at the time of your service appointment. Fill out the form below to request an inspection and an associate will get back to you if any further information is needed, if the information you provide within the form is sufficient you will receive a automated text with an appointment window within the next 1-2 business days. We do not coordinate repair appointments with Pool Owners schedules. Time slots are made as needed per the schedule of the pool repair service team. Our scheduling system will keep you updated via text message every step of the way if you are unable to meet them there. Please leave gates unlocked and notify dispatch of combination codes or hidden key locations in advance to your appointment.
Have a question about your pool? Click on the image below to view our Pool Repair Blog.
Here you can find answers and information about some of the most common pool questions and leak issues.
Email us today for a quote by filling out the form below!
Attention Commercial pool customers:
New England dive is now changing pool covers in compliance with Virginia Graeme Baker Pool and Spa Safety Act of 2007. All commercial pool drain covers must have the ANSE 2007 stamp on it by December 19 2008. If you are not sure then call us and we’ll be of assistance in figuring it out.