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Plug Test

Posted on in Pool Repair Blog

  THE PLUG TEST DETERMINE IF YOUR WATER LOSS coming from your pool basin or your pipes   Shut down your filter and make sure any automatic timers are also off. Remove the directional caps and spinner inserts from all return ports. (The circles on the walls of the pool). Plug these return lines using […]

Evaporation Test

Posted on in Pool Repair Blog

We see it every day: pool owners calling frantically because their pool is losing more than they ever remember. Hold tight! It may not be a true leak but simple evaporation. Our experience shows that a pool with no heater, no waterfalls, or water features can lose as much as a quarter inch per day. […]

Fees

Posted on in Pool Repair Blog

*A base rate is charged for the type of pool. *Distance fees may apply *Out of season fees may apply *Extensive repair fees may apply *Materials or parts fees may apply. *Oversized/pool feature fees may apply. *New England Dive reserves the right to discontinue any service it provides at any time due to liability or […]

Insect Damage

Posted on in Pool Repair Blog

An extra fee may be added at the time of service and/or charged upon a callback within 7 days of original service due to a pool having extensive insect damage. Insect damage is a man vs. nature problem, we will do our best to seal the pool at every visit, but there will be no […]

Post Pool Service

Posted on in Pool Repair Blog

If your pool is a vinyl liner pool *DO NOT VACUUM FOR 24hrs* At the time of service, the diver will mark the current water level with RED DUCT TAPE. This mark can be found either on the faceplate of the skim box, on the stairs, or on the wall near the stairs. It is […]

Scheduling Pool Repair

Posted on in Pool Repair Blog

Call New England Dive 203.284.1880 Or email PoolRepair@NewEnglandDive.com your: Name, Address, Cell Phone, Email, Type of pool, and Symptoms. We try our best to schedule your appointment within 1-3 days of your service request. Our appointment availability is determined by your location. Service routes are arranged the day before, unless alternate arrangements have been made […]

Measuring Water Loss

Posted on in Pool Repair Blog

If this measurement is unknown: Use a piece of duct tape, or a pencil, to mark the exact water level on the faceplate of the skimmer box, or if necessary, on the pool wall near the stairs or ladder. Wait 24hrs, re-mark water level and use a measuring device, like a ruler, to calculate the […]